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Helplines
   Last updated: 21.12.05
 
This Factsheet provides information about helplines that can provide information and support to people with HIV. Some of the organisations and helplines listed are dedicated to HIV, whilst others provide information and support on other issues, such as debt, immigration and asylum, disability, legal issues and sexual health.

Brook
0800 0185 023
Brook provide free and confidential information on sexual health and contraception to the under 25s. The helpline is open 9am - 5pm, Monday to Friday.

Citizens Advice Bureau
Consult telephone directories for your local office or visit http://www.nacab.org.uk
Free, confidential advice on debt, employment rights, immigration and the law.

Community Legal Service
0845 608 11 22
Monday to Friday 8am - 8pm and 8am - 6pm Saturday and Sunday.
Established by the government, the Community Legal Service is designed to help people find free, local legal advice.

DIAL UK
01302 310 123
National organisation for a network of over 140 local disability and advice services.

Disability Rights Commission
08457 622 633
Helpline open 8am - 8pm Monday to Friday.An independent body that works to secure the civil rights of people with disabilities.

fpa
0845 310 1334
Formerly known as the Family Planning Association, fpa provide contraception and advice about sexual health. Helpline open 9am - 7pm Monday to Friday.

Haemophilia Society
0800 018 6068
The helpline is open 9am - 5pm Monday to Friday.

i - Base
0808 800 6013
i-Base run a specialised information support service by phone where you can
discuss any aspect of HIV treatment in confidence. This is a freephone
number within the UK.
Mon, Tues, Wed 12pm - 4pm

MIND
08457 660 163
The information line of MIND, a mental health charity, is open Monday to Friday 9.15am - 5.15pm and provides information on mental distress, treatment, support and services.

National Sexual Health Helpline
0800 567 123
This is a 24 hour national phoneline offering confidential advice, information and referrals on all aspects of sexual health and HIV to anyone.

National Federation of Information Advice Centres
020 7407 4070
Network of information and advice centres, providing a point of contact to providers of support services.

NHS Direct
0845 4647
A service that provides 24 hour confidential health information. It is open every day of the year.

Positively Women
020 7713 0222
The helpline is open 10am - 1pm Monday to Friday. Positively Women provide peer support to women living with HIV and services include advocacy, information on treatment, and crèche facilities.

Refugee Council
020 7346 6777
Advice line open Monday, Tuesday, Thursday and Friday, 10am - 1pm and 2pm - 5pm. The Refugee Council is the largest organisation in the UK working with asylum seekers and refugees.

The Samaritans
08457 909 090
The Samaritans are open 24 hours every day of the year. The Samaritans are available to anybody who is going through a personal crisis and thinking of taking their life or are lonely or depressed and feel that they have no one else to turn to for support.

THT Direct
0845 1221 200
THT Direct is a specialist HIV telephone and information and advice service provided by the Terrence Higgins Trust. THT Direct is open 10am - 10pm Monday to Friday and 12noon - 6pm at weekends.

UKC (UK Coalition of People Living with HIV and AIDS)
020 7564 2180 (general enquiries)
A national organisation made up of people living with HIV and AIDS. Services include advocacy. The UKC is also the publisher of Positive Nation magazine.